IMPORTANT INFORMATION
Winners:
Please use EBay Checkout to complete your order.
Using checkout ensures that we will receive the correct shipping address.
Please do NOT enter another address in the special instructions of your payment because it will increase chance of an error.
If you want to combine other items, DO NOT COMPLETE CHECKOUT UNTIL YOU HAVE WON ALL THE ITEMS YOU WANT.
Payment is due within 10 days of auction close.
SHIPPING INFORMATION
Additional items ship for $.50 each.
1-2 items ship via First Class Mail.
3-4 items ship via Priority Mail.
5 or more items are automatically upgraded to UPS 2 Day with insurance.
We can only upgrade to UPS 2 Day if you provide us a physical address.
UPS 2 Day can only be used for shipments in the Continental US.
APO/FPO/Hawaii/Alaska/US Territories will ship via First Class Mail/Priority Mail.
WE DO NOT SHIP INTERNATIONALLY.
We ship within 1-2 business days of payment receipt on all orders.
We e-mail a shipping confirmation when we ship.
All items are professionally packaged and shipped in boxes directly from our warehouse.
We are not a drop shipper.
PAYMENTS
We accept PayPal, BidPay, and Money Orders as payment.
Do not send Cash.
Our PayPal address is sales@digitaleyesdvd.com.
Please use EBAY CHECKOUT.
We will e-mail you when the payment is received and when we process the order.
Please send money orders to:
digitaleyes.net
900 N Rohlwing Road
Itasca, IL 60143
It is VERY IMPORTANT that you include the item number(s) on or with your payment.
Payments without item numbers may be delayed up to 7 days.
Please make payment payable to digitaleyes.net.
RETURN POLICY
Returns are welcome within 30 days of auction close if the item is still factory sealed.
If you receive a damaged or defective item, please contact us and we will replace it.
We also provide a prepaid mailing label for return of the problem item.
FAQs
• How do I combine shipping? - The easiest way to receive the shipping discount is to use EBay Checkout.
There is a fantastic tutorial that can be found here.
• What methods of payment do you accept? - We accept PayPal or money orders. Our PayPal address is sales@digitaleyesdvd.com.
We discourage sending cash in the mail and the sender is liable for any loss.
• Can I Pay with a credit card? - You can use your credit card (Visa, Mastercard, Discover, American Express) at PayPal.
• Do you sell to International customers? - We do not ship internationally.
We currently only ship to the US including FPO/APO/US Territories.
• Do I have to use EBay checkout? - No.
Using EBay checkout will speed up your order process and will ensure accuracy and enable you to receive discounted shipping on multiple items.